Naomi’s Centre provides confidential, safe and secure services and resources.
Naomi’s Centre provides confidential, safe, and secure services and resources. Naomi’s Family Resource Centre’s policy on confidentiality is intended to create an atmosphere where all individuals can share or talk freely without the fear of information being passed on. Confidentiality is mandatory at Naomi’s Family Resource Centre because it helps ensure the safety and privacy of everyone associated with the Centre, including staff, volunteers, board members, women and children residents or former residents, women using the Transitional and Housing Support Program, women attending the Women’s Support Group, or children attending any groups offered by the Centre.
Confidentiality means that none of the following will be revealed about the individuals listed above:
- Names: First name, last name, date of birth, or marital status.
- Origin: Where a person is from or where you know the person from.
- Association: A person’s connection to the Centre or to you, if it relates to the Centre. Home address or phone number: Regardless of how you obtained it.
- Situation or Circumstance: Any information about a person’s situation or reason for being at or associated with the Centre.
PLEASE NOTE: When you encounter any staff, volunteer, or board member of Naomi’s Family Resource Centre in the community, they will not greet or approach you unless you do so first. This is to maintain your confidentiality as well as ours.
In providing services, the need may arise to share information with other agencies. A Release of Information form must be signed to give consent before doing so.
There Are Four Exceptions Where Consent Is Not Required:
- A subpoena
- A disclosure of alleged child abuse
- An indication that you are a danger to yourself or others
- Staff have reason to fear for your safety
However, only the information necessary will be disclosed.